Privacy Policy

Last Updated: November 24, 2025

Welcome to Nexleads (“we”, “our”, “us”). We are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, interact with us, or use our services.

1. Data Controller

Nexleads is the data controller responsible for your personal information. If you have any questions, you can contact us at hello@nexleads.com.

2. Information We Collect

2.1 Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Industry
  • Website
  • Any information submitted through forms, chat widgets, or email communication

2.2 Usage & Technical Data

  • IP address
  • Browser type, OS, device type
  • Page views, session duration, interactions
  • Click behavior, scroll behavior
  • Screen resolution

2.3 Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to understand user behavior, personalize content, and improve site performance.

2.4 Communication Data

We may store messages you send us via email, chat, or contact forms.

3. How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Respond to inquiries and offer customer support
  • Personalize marketing content and retargeting
  • Improve website functionality and analytics
  • Test and optimize user experience
  • Detect and prevent fraudulent activity
  • Comply with legal and regulatory requirements
  • Deliver campaigns and marketing automation

We may also use aggregated and anonymized data for internal analytics.

4. Legal Basis for Processing (GDPR)

Depending on your location, we process your data based on:

  • Consent (e.g., newsletter sign-ups, marketing cookies)
  • Contract necessity (providing requested services)
  • Legitimate interest (analytics, improving services, preventing fraud)
  • Legal obligations (tax, compliance requests)

You may withdraw your consent at any time by contacting us.

5. Sharing Your Information

We share your data only with trusted third-party partners when necessary:

  • Hosting providers
  • Analytics services (e.g., Google Analytics)
  • Email delivery services
  • CRM and marketing platforms
  • Advertising networks (Google, Meta)
  • Payment processors (if applicable)

All partners process data under strict confidentiality and Data Processing Agreements (DPAs). We may disclose data if required by law or during business transactions (merger, acquisition).

6. Cookies and Tracking Technologies

We use the following cookie categories:

  • Essential cookies – website operation
  • Analytics cookies – performance monitoring
  • Marketing cookies – ads and retargeting
  • Functional cookies – preferences and customizations

You may control cookies via browser settings or our cookie consent banner. Disabling cookies may affect website functionality.

7. Data Retention

We retain personal data only as long as necessary:

  • Contact data: until you request deletion
  • Marketing data: until you opt out
  • Communication records: up to 24 months
  • Analytics data: may be anonymized and retained indefinitely

Data no longer required is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent
  • File a complaint with your local Data Protection Authority

We respond to valid requests within 30 days as required by GDPR.
To exercise your rights, email: hello@nexleads.com

9. Data Security

We use industry-standard security practices, including:

  • Encryption
  • Secure storage
  • Access controls
  • Monitoring and audits
  • Employee training

Despite our efforts, no system is 100% secure, but we act promptly to address any incidents.

10. International Data Transfers

Your data may be processed outside your country (e.g., USA, EU). We ensure lawful transfers using:

  • Standard Contractual Clauses (SCCs)
  • Data Privacy Framework certifications (if applicable)
  • Additional contractual and technical safeguards

11. Third-Party Websites and Services

Our site may include external links or use third-party widgets. We are not responsible for their privacy practices. We recommend reviewing their policies separately.

12. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect children’s data. If you believe a child has submitted information, contact us for removal.

13. Do Not Track (DNT)

Our website does not respond to Do Not Track signals due to industry-standard limitations.

14. Changes to This Policy

We may update this Privacy Policy as business, legal, or technical needs evolve. The updated version will always be posted with a revised date at the top.

15. Contact Us

Nexleads
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E
Email: hello@nexleads.com
Website: https://nexleads.com